Frequently Asked Questions

Everything you need to know about your Aangan by Parul experience.

What is the typical delivery timeline for an order?

Domestic orders are usually delivered within 7-10 business days. For handcrafted or bespoke pieces, the timeline may extend to 15 days as each garment is made with meticulous care.

How do I ensure I am ordering the correct size?

We provide a detailed size chart on every product page. We recommend measuring yourself and comparing it to our guide. If you are between sizes, we suggest choosing the larger size for a more comfortable fit.

What is your return and exchange policy?

We accept exchanges for size issues within 7 days of delivery, provided the item is unworn and tags are intact. Due to the artisanal nature of our products, we do not offer monetary refunds unless the item is defective.

Do you offer international shipping?

Yes, Aangan by Parul ships worldwide. International shipping rates and delivery times vary based on your location and are calculated at checkout.

How should I care for my Aangan by Parul garments?

To preserve the quality of our fabrics and hand-embroidery, we recommend dry cleaning only. Store your garments in a cool, dry place away from direct sunlight.

Can I customize a design or change the color?

We offer minor customizations for certain designs. Please contact our customer support team via WhatsApp or email before placing your order to discuss your specific requirements.